Monday, July 6, 2009

New Yankee Stadium Food - Save Your Money And Bring Food From Home

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For those who pissed this post due to the holiday weekend:


For many people, the bevy of food options at the new Yankee Stadium was an unnecessary addition to the baseball experience. From the "just give me a hot dog and a beer" crowd, to the "bring your own food from home" fans, there were plenty of people smarter than us who knew that the new menu options just meant more terrible food to choose from. Unfortunately, we promised a food tasting series here on NSI, so we have been subjecting ourselves to unthinkable food horrors over the past 3 months.

Without further ado, here is some of the most terrifyingly disgusting grub that we have wasted our money on. We recommend that you stay far, far away from these menu options on your next trip to the new Yankee Stadium.


The steak sandwich (sold at select NY Grill locations throughout the new Yankee Stadium):


The best description we have heard of this steak sandwich is from fellow blog author Nick - "that sandwich looked like E.T when he was dying... tastes like it too." Trust us - if we knew this was what this "sandwich" (sold at the NY Grill near section 434 in the upper deck) looked like, we never would have bought it. Unfortunately, we saw the $15 price point and assumed it was another outlet for the $15 Lobel's steak sandwich that we know and love. In short - it is not. This "sandwich" consists of a dry, tasteless, overcooked mystery meat, thrown onto a tasteless hoagie roll (although the concession stand menu says it is a garlic roll). To spare you the gory details, it tastes as bad as it looks. This is $15 we will never get back, and we can only hope that this reaches someone else to save them their hard-earned money. The key is knowing that the $15 Lobel's Steak sandwich on the field level down the left field line is amazing and is totally worth the $15. This is an impostor sandwich and is the biggest ripoff in Yankee Stadium history.

Mac N' Cheese (sold at Brother Jimmy's locations throughout the new Yankee Stadium):


Egg on our faces for ever thinking that Mac N' Cheese at a baseball game was a good idea. As the story goes, we saw it on the menu at the Brother Jimmy's on the field level, had memories of the very good Mac N' Cheese at the actual Brother Jimmy's restaurants and took the plunge. Terrible decision. Pictured above is what the Legends Hospitality Management concession stand workers think qualifies as serviceable Mac N' Cheese. It was dry, there were weird chunks of bread in it (breadcrumbs?) and it tasted like it had been sitting around for days (it probably had been). We regret not trusting our instincts and staying far, far away. This was "only" $8, but some who have seen this photo are even more appalled than the quality of the steak sandwich. The worst part? We actually tried this on the same night as that steak sandwich. $23 for two of the worst food items that we have ever purchased. It was enough to inspire a blog post.

Chicken Parmesan Hero (sold at Mike's Arthur Ave Italian Deli in the Field Level Food court at the new Yankee Stadium)


File this one in the "should have trusted our instincts" category. The small size of this $12 chicken parm hero wasn't the only thing that caused it to make this list - it also had no taste. As with most of the "different" food items at the new Yankee Stadium, this sandwich was warm, but it looked and tasted like it had been sitting under a heating lamp for a long, long time. The congealed cheese and dried up sauce was a dead giveaway. The chicken wasn't terrible, so the availability of some fresh sauce and some fresh Parmesan cheese might have made this edible. Unfortunately, the Legends Hospitality Management employees simply threw the wrapped up sandwich at us, without offering any options to spruce it up. Stay away from this hero unless you plan on sneaking some extra tomato sauce into the stadium.

Cuban Sandwich (Unnamed Latin Food Stand down the right field line)


This one was a real disappointment. It came highly recommended by someone on Twitter of Cuban descent who told us that a relative had tried it and vouched for its authenticity. Unfortunately, it was as bad as the other food items on this list. It was dry, the bread was stale, and like most other food items it seemed like it had been sitting around all day. Toss in some congealed cheese, and this Cuban sandwich was quite forgettable.

In all fairness, we have had some excellent food at the new Yankee Stadium, as well as some serviceable options. The Lobel's steak sandwich is $15, but is the best food option in the entire stadium and is absolutely worth the cost. The only location is on the field level - DON'T be fooled by the impostor steak sandwich like we were! Carl's Philly Cheese Steaks are pretty much a can't miss if you are in the mood for cheesy, greasy goodness. Mo's home wrecker burrito and Nachos Supreme are stuffed with ingredients. They are serviceable on a bad day and hit the spot on a good day (LHM got one thing right and decided to check the beans at the door - no need to subject fellow fans to the inevitable unpleasantness that would result from beans at the ballpark). Heck, we even had spicy tuna rolls one time and were surprised at the quality of the raw fish. We were also extremely happy with the food during our two trips to the upscale Audi Yankees Club. The food is supplied by Lobel's, and Lonn Trost enjoys his meals there - if the COO is eating there, you know you are in the right place.

We were able to speak with Joe Swanski, the Yankee Stadium concessions manager for Legends Hospitality Management. In a phone interview, we had the opportunity to discuss the food quality issues, as well as service complaints that we have heard from fellow fans. Swanski acknowledged that the company is going through some growing pains. "In the service sector, there are always some issues to work through, but we aware that we are in a unique position as a start up company running the concessions for a brand such as the Yankees." Some of these issues include finding the right balance between fresh and prepared foods to keep concession lines manageable, as well as deciding which "experimental" food items such as the impostor steak sandwich are going to remain on the menu. Swanski takes complaints about their employees the most serious. "Service is the core value of our company and we have a an extensive training program in place to make sure our employees are prepared."

From our experiences with the concessions at the stadium, things have gone from bad to worse as the season has progressed. We have even gone so far as to swear off anything other than hot dogs and Lobel's Steak sandwiches. Swanski was disappointed to hear the resignation in our voice and says that fan feedback is the only way that the company will know what issues need to be addressed in order to improve the fan experience going forward. He was genuinely happy to hear from us, and hopes that more fans will share their experiences. If you have had a bad experience with the concessions at Yankee Stadium, Legends Hospitality Management offers an online form to air your grievance. We'd recommend avoiding yelling matches with unmotivated employees at the stand, and simply submitting your complaint to Legends Hospitality Management. Perhaps we can make a difference.

Comments (23)

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Michael Del Corso's avatar

Michael Del Corso · 821 weeks ago

The steamed dumplings at the noodle bar are the best I've ever had and I LOVE my steamed dumplings...
2 replies · active 821 weeks ago
I'll have to try them next time.

Onethingstill on my list to try are the buffalo chicken sliders and I will add the steamed dumplings! Thanks.
The Buffalo Sliders and Fries deal isn't bad at all. For $10 you get 3 sliders and a bunch of fries. It's plenty of food. The problem is that they don't use Buffalo sauce. It's actually just a lightly seasoned breading.
I am a little confused... is the new Stadium more accessible? Can people who have Upper Deck tix make their way to the food on the Lower Level like at Citi? If not then there is your answer right there to the Steak Sandwich. Obviously done on purpose. Would have liked to know what Jow Swanski said about that.

Not to mention, can you even bring food into the Stadium without having to tape it to your body? The dont still check cell phones, do they?

Ross, the blogger in you is coming out here... and by that I mean that you are only focusing on the lowest common denominator... instead of telling people where to buy, you told them where not to by. You should do a post about WHERE TO EAT on each level, instead of WHERE NOT TO EAT.

While I am on my soapbox, let me share a story of a stupid Yankee fan, cause you gotta admit you hate the stupid ones, they make you guys look bad... So after my Mets got swept by the Yanks last week, I get a message about how this guy didnt want to hear any "minor league team excuses". Um... isnt the big argument between Mets and Yanks fans about who HAS THE BETTER TEAM? Now in the moment of moments when there isnt a single Mets fan that could argue that point, this guy tosses victory out the window. Instead of accepting victory, this guy is trying to convince me that it's still a close race? Weird & illogical. Okay, rant over.
7 replies · active 821 weeks ago
Bill,

If you were reading my blog with regularity, you would know that I have been talking about how great the Lobel's sandwich is all season long. Second of all, I mentioned the things I have eaten in the stadium that are good! It is right after the Cuban Sandwich paragraph!

As for the stadium, you can get anywhere you need to - whether you have upper level tickets, bleacher tickets, whatever - as a matter of fact, I actually stand behind home plate in the SRO area off of the field level concourse every game. The only place off limits is the field level seats and of course beyond the moat.
Yeah, I actually looked back for anything about the Lobels Sandwich. Looks good.
Cool about the Stadium, I am going to have to go there myself soon and check the place out first hand. IF I get tix, I'll hit you up for any suggestions.
Oh, and they do still check your cellphones (illogical), but you can bring food into the stadium - if you have a beverage, it has to be sealed/unopened in order to bring it in.
I am not sure why they check your cell phone... I have heard different things from checking to see if it was a flask or to see if it is not an ignition device of some sorts. Who the hell know?

I guess the flask theory is out if they let you bring drinks in... WHich is pretty cool.
They want to make sure that it is actually a cell phone and not a bomb or a trigger or some kind of weapon. Yes, I agree it is idiotic but we live in a police state driven by panic and fear...
The funny thing is, you can just say "No I don't have a cell phone" and walk right in, or show them a cell phone and leave your trigger/detonation device in your pocket. So it really makes no sense.
We buy all our food field level. We have the extra advantage that We are in section 422 which is right at the stairwell that goes in to the back of the food court. Really easy access to get from field to the top with that stairwell. All the food in the upper deck sucks....
All the upper deck food does suck with the exception of the Jim Beam suite, featuring oven fired pizza and fresh burgers with rotatiing food network specials
You're doing a good thing on NSI by saving people the trouble of trying some of these craptastic food "options." With that said, I'm not sure that a $15 steak sandwich (and yes, I have had it) is really a viable option for a middle-class fan. That's like $5 under what you'd pay for an upper-deck ticket. Even assuming that fan is only feeding himself and not paying for his family or his girlfriend at the game, it's pretty steep.

I say try Lobel's once to taste it for yourself but a medium-sized steak sandwich is NOT a steak. Unless you're a big-time foodie, you're better off sticking to the hot dogs across the street for a third of the price otherwise just skip the food all together until the Yankees come around on something reasonably priced and edible--which they won't.
I have had the Lobel's sandwich twice. The first time it was great which was around the time of the review. The second time it was oversmothered in gravy and totally devoid of all blood. Poor. Since then, I have walked by countless times to see the sandwich makers oversmothering.

If you are in the upper deck and venture down, it is not as good cold by the time you get back to the upper deck. Having a beer buzz improves the flavor experience.
1 reply · active 821 weeks ago
Chris - I noticed the same thing last time I was in the stadium about the oversmothering in gravy. I also noticed that the sandwiches seem to have been hit by the shrink ray in regard to meat portions.

My trick is to have them slice the meat fresh off of the big chunk when making my sandwich - they'll usually oblige.
I haven't had any bad food experiences. I've had hot dogs, pretzels, the burritos and nachos from Moe's, I don't like garlic fries but everyone who's had them said they were great, same with the sausage sandwich and my Dad loved it.
1 reply · active 821 weeks ago
The garlic fries seem lazy - instead of pre-treating the fries with the
garlic and basil, etc, they just fry them and then dump the greasy garlic
and basil "gunk" on top. A lot of people are raving about the garlic fries,
but I have a feeling they haven't had the good ones in west coast ballparks.

I'll admit that I had a good sausage and pepper sandwich one day - fresh
ingredients. That is the type of stuff you should stick with - basic
ballpark fare!

Original Message:
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I can't wait until they start carrying veggie hot dogs like other stadiums do. The vegetarian options at the new stadium are still pretty week (yay - a fresh fruit stand. but nowhere to wash the fruit. and more pizza! same terrible famiglia as the last stadium).
1 reply · active less than 1 minute ago
Yea, famiglia is the WORST. Blech
weak, i mean.
Does anyone know if they have any gluten free food at Yankee Stadium?
1 reply · active 816 weeks ago
They do not. Other ballparks do. Perhaps I'll mention this on the blog at some point.

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