I called the ticket office today to find out why I never received a hard copy of the relocation guide. The unsatisfactory answer was that I can access it online and fill out my questionnaire online.
I relayed my concerns about not receiving correspondence in the mail from the Yankees and how this may affect me in the future (invoices, etc). The unhelpful guy on the line did not know what to tell me. He just told me to expect my invoice in November.
So, there you have it, the unhelpful Yankee customer service people strike again.
Talk about it in the NYYSI Forums!
Friday, September 12, 2008
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