Showing posts with label New Yankee Stadium Relocation Guide. Show all posts
Showing posts with label New Yankee Stadium Relocation Guide. Show all posts

Thursday, December 18, 2008

Season Ticket Holders: Easily check the status of your relocation at Yankees.com!

Can't believe I didn't catch this sooner. The Yankees have a section of their website that provides periodic updates on the status of the season ticket holder relocation process for the new stadium.

The ticket office is currently making phone calls/sending packages out to FULL SEASON holders with a seniority date of August 2004. If you are a full-season ticket holder with a seniority date before August 2004 and you haven't received a call, you should probably initiate contact with the Yankees.

The long wait continues for B Plan holders like myself. This late in the game, installment payments are highly unlikely, so start saving that money!

Talk about it in the NYYSI Forums! Read the full post, after the jump

Tuesday, October 14, 2008

Yankees to offer installment payment options for 2009 Season Ticket invoices

While I had a responsive member of the Yankee Stadium ticket operations team, I thought it would be helpful to the masses to inquire about payment options for their 2009 invoices.

I believe that the initial amount due upon receipt of the invoice will
be 10% of the total due and that there will be at least one or two
additional partial payment dates to follow. The option to pay in full
will certainly exist, and I think the number of payment dates will
depend largely on just how long it takes to make the seating
assignments. It's my understanding that payment on the smaller plans
(20 games and less) will be due in full as we don't anticipate having
those assignments completed until early '09.
Good news for people who want their Yankee tickets, but will be struggling to stay afloat this holiday season!

Talk about it in the NYYSI Forums! Read the full post, after the jump

Friday, September 12, 2008

Yankee ticket office: "We have no idea why you didn't get your relocation guide"

I called the ticket office today to find out why I never received a hard copy of the relocation guide. The unsatisfactory answer was that I can access it online and fill out my questionnaire online.

I relayed my concerns about not receiving correspondence in the mail from the Yankees and how this may affect me in the future (invoices, etc). The unhelpful guy on the line did not know what to tell me. He just told me to expect my invoice in November.

So, there you have it, the unhelpful Yankee customer service people strike again.

Talk about it in the NYYSI Forums! Read the full post, after the jump

Thursday, September 4, 2008

Relocation questionnaire due in six days, still no relocation guide in the mail UPDATE

Update (9/9): The Yankees have issued an extension:
As a reminder, we are asking all Ticket Licensees to complete a Relocation Program Questionnaire, which can only be found at www.yankees.com/survey. To assist you in this process, the deadline for submission of the Relocation Program Questionnaire has been extended from September 10, 2008 to September 14, 2008. If you have already submitted your Questionnaire online, please disregard this reminder.
For the record, I still haven't received the hard copy of my guide. Luckily I was able to read it online and filled it out right away.

UPDATE (9/7): Just a few days until this is "due" and I still have not received the relocation guide. Has anyone gotten it? Did mine get lost in the mail?




The new Yankee Stadium relocation guide has been live online for about a week now. Unfortunately, for those less internet savvy Yankee season ticket holders, the actual paper relocation guide has yet to arrive in the mail. This becomes a bit of a problem considering the due date for the "relocation questionnaire" (to be filled out online) is due on Wednesday, September 10.

I have filled out the questionnaire and it took about 5-10 minutes. Reading and deciphering the relocation guide was a far more tedious and time-consuming process and took me over an hour. The Yankees sent out an email to all season ticket holders last night, urging them to fill out the questionnaire. For those people not yet aware of the availability of the relocation guide on Yankees.com, this email must have been a bit confusing. I would have completely supported this entire process to be digital instead of wasting the money and resources in printing the paper guides. Everything is available online anyway. However, the Yankees have long announced the arrival of a relocation package in the mail, so season ticket holders are waiting.

Like everything else that the Yankee ticket office does, this relocation is already being botched. There will be a lot of angry season ticket holders who are away or otherwise unable to fill out the questionnaire this week with such little notice. If they don't fill it out before September 10, they lose any small bit of leverage that filling out the questionnaire provided.

A due date extension would make the most sense, especially since the ticket office won't be busy too busy with playoff ticket sales this September and October.


Talk about it in the NYYSI Forums! Read the full post, after the jump

Friday, August 29, 2008

Deciphering the relocation guide - what it means for former "B" plan (half season) licensees

I just finished my first pass through the relocation guide for season ticket holders, and here are some quick highlights (and lowlights) for fellow former "B" plan holders:

- The "B" plan will no longer be named the "B" plan. It is the 41 game plan. Those 41 games are 5 fewer games than this year's 46 game weekday "B" plan.

- The former B planners will be second fiddle in the highly complicated pool process for determining new seat locations. Full season and "A" plan holders will get first priority.

- The Yankees essentially guarantee that former B planners will NOT have reasonable comparable tickets in the new Stadium. Basically, they will sit us wherever they can after considering the questionnaire that must be filled out by September 10.

- Once you fill out the questionnaire, your invoice will be generated based on your responses. The seat location on your first invoice will likely be the best seats you will get.

- From what I can gather from the materials, it seems that the invoice will be paid in installments, instead of all up front. This is likely due to invoices being sent out way earlier than the usual December time frame.

- The 41 game will be VERY different from the former B plan. This plan will now include opening day (FANTASTIC NEWS) and will alternate every other game from then on. So, you will have game 1, game 3, game 5, game 7, game 9, etc. etc. This is actually an improvement since it includes weekends as well. So, what we will almost definitely lose in seat location (I am currently RIGHT behind home plate in section 1) we will gain in better games.

- Prices are the same this year, meaning that what was Tier Reserved MVP tickets will be a season ticket holder price of $25 per ticket. The former Tier Reserve seats (upper deck in the outfield) remain at $20. The good news is, if you get bumped all the way into the outfield, at least you will be paying less.

All of the above information is my interpretation of the very detailed and confusing relocation guide (also sent to season ticket holders by mail). If it seems like something I wrote above doesn't make sense, that is very much a possibility. Feel free to leave a comment on this post letting me know how much this blog sucks or how much I suck. I love to see the friendly remarks.


Talk about it in the NYYSI Forums! Read the full post, after the jump
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